Privacy Policy

Last updated: 5 September 2026

Clarity Hub ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

What we collect

• Name and email address (when you complete the Business Health Assessment or contact form)
• Website usage data (via Google Analytics, which uses cookies to track anonymous browsing behaviour such as pages visited, time on site, and device type)

Why we collect it

• To respond to your enquiry or deliver your assessment results
• To send you follow-up emails related to your assessment (you can unsubscribe at any time)
• To understand how visitors use our website so we can improve it

How we store it

• Form submissions are processed through ClickUp and MailerLite
• We do not sell, rent, or share your personal information with third parties
• Data is stored on secure, cloud-based platforms with access limited to Clarity Hub staff

Cookies

This website uses Google Analytics, which places cookies on your device to collect anonymous usage data. No personally identifiable information is collected through cookies. You can disable cookies in your browser settings at any time.

Your rights under POPIA

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Regulator (South Africa)

How to contact us

To exercise any of these rights, email: hello@clarityhub.co.za

Wendy van Rooyen

Information Officer

Clarity Hub

Johannesburg, South Africa